5

Professional courteous timely

4

I went in for routine maintenance on my 7 year old car. The Car Place is always respectful and courteous. The waiting area is comfortable and efficient. I would recommend providing customers the passcode for WiFi if they are going to be there more than an hour. TCP determined - and rightly so - that I needed some additional work so my wait was longer however they kept me posted on progress and I was out in time to get to work at a reasonable time.My only issue is the cost - my fault, my car is expensive to have work on - my budget is much less than when I bought the car so expensive service hurts. Otherwise I'll be coming back to TCP because I'm taken care of and feel comfortable with them and their service.

5

AMAZING work! Chris - the Mercedes tech is a miracle worker. I had a DIFFICULT CAN bus issue that he was determined to figure out - and he did. Everyone I came in contact here was First Class! I drove from Cary to them and it was worth the drive.

5

Excellent service, as always. These folks know how to take care of their customers.

5

The Car Place without question offers the most value for your automotive dollar.The level of professionalism given to each vehicle is unsurpassed. But what makes the Car Place experience unique is the genuine care of it's customers.I have always felt that theses guys never take me for granted. I am always made aware of the status of my repair and there are no surprises when I go to pick my vehicle up. What really impresses me is the manner in which the service writers give me a full accounting of what my car needs and then helps me to prioritize what is to be addressed first. At no time have I ever felt like unnecessary services where being suggested. I guess it comes down to being able to trust an automotive repair facility at all levels. If you are looking for the utmost in technical expertise and unquestionable integrity...The Car Place will be your last stop in shopping for a home for your vehicles.

5

Excellent service. Wouldn't go anywhere else.

5

Both times I have had my car in to your shop, I have been very pleased with the results. You find solutions where other shops have failed.

5

Very accommodating and knowledgeable. I called one day about an issue with my car. That very day, Pat took great care of me and fit me in, and then found the best and most cost efficient solution. They know exactly what they are doing! I will be servicing my car with them from now on.

5

Stellar, as always!

5

They fixed the issue my car was having without giving me the "runaround"

The Car Place Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call The Car Place (919) 878-5600 if you have any issues in accessing any area of our website.